I have had mine for a few months, but all of a sudden it is randomly not tracking my steps and the battery is losing it's charge very quickly. Has anyone had a solution?
My tracker just won't keep a charge at this point. I start the day with 100%, and need to recharge it twice a day now. On top of that the swipe is now sluggish and jumps from one item to the other - especially when looking at the apps.
Well I opened a ticket about my issues. I got a quick response. I was told to do a factory reset. After doing the factory reset not only did the sluggishness stop, but the battery life is the best it has ever been.
My device is no longer holding a charge for more than a few hours as of a few weeks ago. Did a factory reset - to no avail. Device wont hold a charge for more than half a day. Previously I'd get at least 5-7 days out of the device before I had to recharge it. Submitted a ticket - we'll see how it goes.
William Hill
Is anyone else having issues with battery life? This is what I just sent in to Striiv customer support
My touch battery is dying extremely quick. I fully charged it to 100% this morning. Its only 4.5 hours later and the band is at 48% at this rate it will not last 1 day. Do I need to return this band because that much battery use in 4 hours is unacceptable
3 people have this problem