Hello and Happy New Year Striiv Support Team and Forum members
Just Got
my new striiv Fusion today, got it paired / connected to my Samsung
Galaxy Note 3 and its detected steps and alerts. Here is where I am
stuck When I log into my Striiv account on the web using my computer I get the
message
"You do not have any Striiv devices linked to your account. Please sync your device to link your device to this account."
My Question is how do I sync my device? I installed the
striiv software on my computer but it does not recognize the device is
connected and nothing changes in my computers device manager when I
connect or disconnect the device from the USB Port. Not sure what to do next.
Max Gilpin
Hello and Happy New Year Striiv Support Team and Forum members
Just Got my new striiv Fusion today, got it paired / connected to my Samsung Galaxy Note 3 and its detected steps and alerts. Here is where I am stuck When I log into my Striiv account on the web using my computer I get the message
"You do not have any Striiv devices linked to your account. Please sync your device to link your device to this account."
My Question is how do I sync my device? I installed the striiv software on my computer but it does not recognize the device is connected and nothing changes in my computers device manager when I connect or disconnect the device from the USB Port. Not sure what to do next.
Thanks
Max
5 people have this problem