Striiv Fusion Lite

How do you get a reset password, from the app if I request a new password it takes me to a web page help.wristbandsupport.com but my email address is unknown however if I try to re-register with the address previously used and requested the reset for it says email already in use?

Hi Corinne -- please check your email, as you should have received the reset password link we sent a couple of days ago.