Gems not showing : Striiv Fusion Lite

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Gems not showing

Kelley Tindall

started a topic almost 2 years ago

I just bought gems on sale - and they don't show in my account but it said the transaction was successful. So I did it again! and the 2 gem purchases have not been credited to my account. How long does a gem purchase take to be credited to my account ?

1 Comment

Elizabeth Holoubek

said almost 2 years ago

Hi Kelley,

Please email us at customercare@striiv.com and let us know the email address associated with your Striiv account as well as how many gems you purchased.

Thanks,

Elizabeth

Striiv Customer Care