Start a new topic

Green Light

Just purchased the bio 2. Is the green light on the back used to measure HR supposed to continuously flash or just once in a while? Mine is constantly flashing. Just wondering if its supposed to.. Thanks.

2 people have this problem

Hi Robert!


Thanks for checking! This feature only works for the Bio 2. 


Elizabeth

Striiv Customer Care

Hi Elizabeth, is placing it screen-side down, supposed to work for the fusion Bio as well or only for Bio 2? 

Hi Jessica,


The Bio 2 is reading your heart rate continuously, so the light will be on at all times. To ensure the light isn't flashing when you're not wearing the tracker, place it screen-side down on a flat surface.


Thanks,


Elizabeth

Striiv Customer Care

Login or Signup to post a comment