Frequently Asked Questions

How do I turn on and navigate through my Fusion Lite?
Your Fusion Lite responds to several different finger motions. Double tap the screen or side of the Fusion Lite to turn on the screen. (Som...
Mon, 25 Jul, 2016 at 10:07 AM
How do I set up my Fusion Lite?
Check out our helpful guide to setting up your tracker!   Download the Striiv Activity Tracker app onto your phone/tablet from the Google Play ...
Fri, 11 Nov, 2016 at 11:28 AM
How frequently should I sync (reconnect) with the app?
Our trackers are designed to sync with the Activity Tracker app at least once every few days. Failure to sync in a timely manner will eventually result in l...
Fri, 26 May, 2017 at 2:07 PM
Which phones/tablets support the Fusion Lite?
Reference our supported devices list here. If your device is not on this list, don't give up hope! It may work, but this list is guaranteed to be ...
Tue, 28 Jun, 2016 at 10:26 AM
Can I use the Fusion Lite with a computer?
The Fusion Lite will not sync with a computer or online dashboard.   The Fusion Lite must be connected with a phone/tablet which possesses BLE (Blu...
Tue, 24 May, 2016 at 10:44 AM
What does the Fusion Lite track?
The Fusion Lite will track steps taken, active minutes, distance traveled, calories burned and sleep.   Steps are tracked using internal hardware to...
Wed, 21 Jun, 2017 at 2:03 PM
How do I set up the Fusion Lite to track my distance traveled?
While the Fusion Lite does begin tracking your distance traveled when you first pair it with the Striiv app, some adjustments may need to be made to ensur...
Tue, 16 Aug, 2016 at 4:18 PM
How do I track my sleep?
You can track your sleep duration and quality using the Striiv Fusion Lite. The Fusion Lite tracks three different levels of activity while you are slee...
Mon, 10 Jul, 2017 at 1:29 PM
Why is my charger missing a prong?
Your Fusion Lite charging cradle ships with only three prongs. The fourth prong is used at the factory to program your device and isn't necessary ...
Tue, 16 Aug, 2016 at 4:25 PM
Why are my charts not loading in the app?
Your charts are on an online or server-based system, which means Internet signal is required in order to load activity charts in the app. Please ma...
Tue, 30 Aug, 2016 at 1:21 PM