Troubleshooting

I can't close the clasp!
The first few times you use your Fusion Lite, you may find it's a bit difficult to push the clasp through the wristband — this friction is expected w...
Tue, 16 Aug, 2016 at 5:30 PM
My Fusion Lite won't turn on
If your Fusion Lite has just come out of the box and won't turn on, first, please make sure it's plugged in and charging. If you...
Tue, 16 Aug, 2016 at 5:45 PM
My Fusion Lite is too big!
Your Fusion Lite can be cut to the appropriate length using a pair of scissors.  Please only cut one section at a time, to avoid cutting it too s...
Wed, 11 Nov, 2015 at 12:48 PM
My Fusion Lite won't pair!
Make sure: The tracker is plugged in and charging The tracker is within 2 inches of the phone/tablet you're attempting to pair with Your...
Thu, 21 Sep, 2017 at 2:25 PM